Jennifer purchases an app for her cell phone to track the calories she consumed each day. Jennifer pays $2.99 for the app and is fairly pleased with the way it works. When Jennifer receives her credit card statement, she sees that she was charged $22.99 for the app. Jennifer contacts the company she purchased the app from, and they assure her that is the correct price, and there is nothing they can do. The next month, another charge for $22.99 appears on her credit card statement. This time, Jennifer contacts the Federal Trade Commission (FTC) and complains that this is an unfair trade practice. In determining whether or not the app store has committed an unfair trade practice, the FTC will consider:

Question

18-11-2021
Business

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Jennifer purchases an app for her cell phone to track the calories she consumed each day. Jennifer pays $2.99 for the app and is fairly pleased with the way it works. When Jennifer receives her credit card statement, she sees that she was charged $22.99 for the app. Jennifer contacts the company she purchased the app from, and they assure her that is the correct price, and there is nothing they can do. The next month, another charge for $22.99 appears on her credit card statement. This time, Jennifer contacts the Federal Trade Commission (FTC) and complains that this is an unfair trade practice. In determining whether or not the app store has committed an unfair trade practice, the FTC will consider:

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michell96 michell96 · Answer 1 · 2021-12-01T13:59:05+01:00

To determine whether the store has incurred a fault, it will consider whether it has incurred unfair commercial practices such as false offers, misleading advertising, or misleading price.

Unfair commercial practices are a set of illegal commercial actions that affect the buyer or user of a product or service. The most common unfair business practices are:

The false representation of a good or service
Fake gift offers
Non-compliance with manufacturing standards
False advertising
Misleading prices

According to the above, Jennifer has been the victim of a false advertisement or misleading price because the company advertises the application for a cost of $ 2.99 without announcing that a monthly charge of $ 22.99 will be made.

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