Which is true about what a customer typically expects from a support technician?

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Faythworks3896 Faythworks3896

17-10-2017
Business

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Which is true about what a customer typically expects from a support technician?

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Kalahira Kalahira · Answer 1 · 2017-10-26T12:15:53+02:00

Kalahira Kalahira

26-10-2017

A customer expects a support technician to be knowledgeable, patient, and friendly. The support technician must be knowledgeable to the degree that they solve the issue at hand, but can also give basic information to a customer.

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