Respuesta :

themajesty9898
The desire for continuously improving processes and products is the starting point for total quality management.. really hope this helps :)

Answer:

The correct answer is:  customer focus.

Explanation:

Customer focus is the milestone of quality management. It is the degree in which a firm satisfies the customers' needs and expectations on a regular basis. Customer focus measures the success of a company on giving its target clientele the product or service they request according to what the customers demand from it.

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